Help Center & Frequently Asked Questions
Frequently Asked Questions
Have questions about how SizeFix processes your files, portal image requirements, or privacy? Find direct answers to the most common questions below.
1. Privacy, Security & Technology
How does SizeFix process files without uploading them to a server?
SizeFix uses modern web technologies including HTML5 Canvas, WebAssembly, and local JavaScript (via libraries like PDF-lib, PDF.js, and JSZip). When you select or drag a file into a tool, your computer or phone's web browser loads the file directly into its local volatile memory (RAM) and performs all resizing, compression, and format conversions locally. Your photos and documents are never transmitted across the internet to our servers.
Are my sensitive documents (Aadhaar, PAN, Marksheets) safe on SizeFix?
Yes, 100%. Because our tools run entirely client-side inside your browser sandbox, our servers never see, save, or index your documents. Once you close your browser tab or click "Reset", the temporary image data in RAM is discarded immediately. We comply fully with India's Digital Personal Data Protection Act, 2023 (DPDP Act).
2. Exam Portals & Official Form Guidelines
What are the standard photo and signature size limits for SSC, UPSC, and IBPS?
- SSC (Staff Selection Commission): Photograph must be 20 KB to 50 KB (JPEG format, 3.5 cm × 4.5 cm). Signature must be 10 KB to 20 KB (JPEG format, 4.0 cm × 2.0 cm).
- UPSC (Civil Services): Photograph must be between 20 KB and 300 KB (min 350 × 350 px, max 1000 × 1000 px). Signature must be between 20 KB and 300 KB.
- IBPS / Banking: Passport photo must be 20 KB to 50 KB (200 × 230 px). Signature must be 10 KB to 20 KB (140 × 60 px).
Why do government portals reject photos with "Invalid File Size" or "Blur" errors?
Government portals employ automated server-side verification scripts. If a photo exceeds the strict limit by even 0.1 KB (e.g. 50.1 KB when the portal allows max 50 KB), the upload fails immediately. Additionally, generic online compressors degrade image resolution, causing blur. SizeFix's precision engine uses bicubic interpolation and strict ceiling enforcement so the final file strictly adheres to your chosen limit without loss of text or facial clarity.
3. PDF Tools & Compression
How can I compress a PDF document to an exact size (e.g., under 100 KB)?
Open our Smart PDF & Image Compressor, choose your file, and click a preset target (e.g. 50 KB, 100 KB, 200 KB) or type your custom KB limit. The engine automatically compresses internal raster assets and structure to adhere strictly to your limit.
Can I merge or split PDF pages on my mobile phone?
Yes. All SizeFix PDF tools (Merge PDF, Split PDF, PDF to JPG, Rotate PDF, Watermark PDF) are responsive and optimized for touch devices on Android and iOS browsers without requiring external app installations.
4. Troubleshooting & Support
Why did a WebP image fail to upload on an official recruitment portal?
WebP is a modern web format that older government portal software cannot read. Use our WebP to JPG / PNG Converter tool to convert your image into standard baseline JPG format accepted universally by all recruitment systems.
Do I need to sign up, log in, or pay to use SizeFix tools?
No. SizeFix is 100% free and account creation is strictly optional. You do NOT need an account or login to resize photos, crop signatures, or convert PDFs. All 50+ tools are open for instant, unrestricted guest use. Existing users or visitors who wish to save custom settings can optionally log in.
How does SizeFix comply with India's Digital Personal Data Protection Act (DPDP Act, 2023)?
SizeFix strictly observes India's DPDP Act, 2023 through an uncompromising Zero-Personal-Data & Zero-Server-Storage architecture:
- No Forced Consent: Access to tools is never conditioned upon signing up or submitting personal data (Section 6 DPDP Act compliance).
- Local-Only RAM Processing: Photos, signatures, and PDF documents are rendered strictly inside your web browser's volatile memory (RAM) and never uploaded to any remote server.
- Instant Memory Cleanup: The moment you close or refresh your browser tab, all temporary data is instantaneously purged from your device's memory.